From setup to full automation

Five steps to transform your lending operations. No technical expertise required — we guide you through every stage.

Import Your Data
01
Step 01

Import Your Data

Migrate in minutes, not days

Upload your existing member list, loan portfolio, and repayment history via our smart CSV importer. We automatically map fields and validate data integrity before import.

  • Bulk CSV import with smart field mapping
  • Automatic data validation & deduplication
  • Historical repayment & arrears migration
  • Member group & guarantee structure import
Configure Lending & Approvals
02
Step 02

Configure Lending & Approvals

Automated & Maker-Checker Workflows

Define loan products with custom interest rates, repayment schedules, and risk guardrails. Choose between 100% automated instant scoring or regulatory-compliant Maker-Checker dual-approval workflows that eliminate insider fraud.

  • Maker-Checker dual-authorization for financial risk governance
  • Instant algorithmic scoring & auto-disbursement mode
  • Custom interest rate models (flat, reducing, tiered)
  • Approval workflow builder with multi-tier role-based limits
03
Step 03

Automate Collections

M-Pesa-powered recovery

Connect your M-Pesa Paybill and let LoanFlow handle reconciliation automatically. STK push reminders, auto-debit standing orders, and smart escalation sequences run on autopilot.

  • Automated STK Push payment reminders
  • M-Pesa C2B real-time reconciliation
  • Smart escalation: SMS → Call → Visit
  • Standing order & auto-debit setup
Monitor & Report
04
Step 04

Monitor & Report

Real-time portfolio intelligence

Track portfolio-at-risk, aging analysis, repayment performance, and staff productivity through live dashboards. Generate regulatory reports with one click.

  • Live PAR 1/7/30/NPL tracking dashboard
  • Automated aging analysis with drill-down
  • Staff & branch performance comparison
  • One-click CBK-compliant regulatory reports
Grow with Confidence
05
Step 05

Grow with Confidence

Scale without breaking stride

Add branches, onboard new loan officers, launch new products, and expand to savings & SACCO operations — all within the same platform. White-label and API access available for enterprise.

  • Multi-branch & multi-user role-based access
  • Savings module for SACCO operations
  • White-label mobile app for borrowers
  • Full REST API for custom integrations

Start your journey today

Get your first loan on the platform in under 30 minutes. Free for 14 days.